If the worst happens and you need to make a claim on your insurance, the best thing to do is contact our office and speak to one of our dedicated claims staff who will assist you with your claim.
Many claims can be lodged over the phone without the need to complete a claim form. Please call our office for assistance.
All claims require a claim form to be completed. Please call our office for assistance or to request a callback.
Most policies have an excess that you will need to consider before lodging a claim. For example, most motor insurance policies have an excess of $400 to $500. If the damage you wish to claim is below this figure, you cannot make a claim. If the claim amount is more than the excess but not much more, you should consider the implications of the claim on next year’s renewal and possibly the effect on your no claim bonus.